MacLean’s Beer Return and Refund Policy

At MacLean’s Beer, we take pride in the quality of our products and are committed to ensuring your complete satisfaction. Below are the details of our 30-day return policy:

Return Eligibility

• You have 30 days from the date of receiving your item to initiate a return.
• Items must be returned in the same condition as received—unused, unworn, with tags, and in the original packaging.
• A receipt or proof of purchase is required for all returns.

To begin the return process, contact us at orders@macleansbeer.com. Once your return request is approved, we will provide a shipping label and detailed instructions on how to return your item.
Note: Items sent back without prior approval will not be accepted.

For any return-related inquiries, please contact us at orders@macleansbeer.com.

Damaged or Incorrect Orders

We kindly ask you to inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately so we can promptly resolve the issue.

Non-Returnable Items

Some items are not eligible for returns, including:

• Perishable goods (such as food or plants)
• Custom orders or personalised products

If you have any concerns about a specific item, please contact us for clarification.
We are unable to accept returns on sale items or gift cards.

Exchanges

To exchange an item:

1. Return the original item following our return process.
2. Once approved, place a new order for your preferred item.

This process ensures you receive the replacement as quickly as possible.

Refund Process

• After we receive and inspect your returned item, we will notify you of the outcome.
• If your return is approved, a refund will be processed to your original payment method.
• Please note that banks and credit card providers may take additional time to process and reflect the refund in your account.

Thank you for choosing MacLean’s Beer!
We appreciate your business and are here to assist with any questions or concerns regarding our return policy.